Delivery and Payment in the Betargin App
Delivery methods in the Betargin App

Nova Poshta
Delivery in Ukraine is carried out to a branch, post office or to your address

Ukrposhta
Delivery by Ukrposhta in Ukraine, carried out to the branch or to your address

Self-delivery
Pickup is carried out from the point of issue at the following address:
Kyiv, 4 Generala Grekova Street
Working hours: Mon-Fri from 10:00 to 17:30, Sat-Sun - days off
Delivery terms

Nova Poshta
1-3 working days

Ukrposhta
2-6 working days
The cost of delivery
The cost of delivery is paid by the buyer according to the current tariffs of the selected delivery service.
Free delivery for orders over UAH 1400.
Terms of delivery
Orders are processed and dispatched from Monday to Friday from 9:30 to 18:00.
After sending your order, you will receive an SMS message with the express waybill number.
Order storage time:
Nova Poshta - 5 days,
Ukrposhta - 7 days.If the order is not picked up within the specified period, it is returned to the sender.
For pickup, be sure to wait for confirmation that the order is ready before visiting.
If you are unable to reach us, we will contact you on the next business day.
Return and exchange
According to the Resolution of the Cabinet of Ministers of Ukraine No. 172 of March 19, 1994 “On Implementation of Certain Provisions of the Law of Ukraine ”On Consumer Protection", medicines, dietary supplements, food products, and sanitary and hygiene items are not subject to return or exchange (paragraph 3 of this Resolution).
The document is available at:
zakon.rada.gov.ua/laws/show/172-94-п#Text